Ticket Purchase Terms & Conditions

The Starlite Theatre Ticket Purchase Terms & Conditions of Sale

Please read and understand the following terms and conditions as they are binding for all ticket purchases. Ticket purchase is subject to the rules and regulations of The Starlite Theatre, which may be amended at any time.

Any ticket issued is subject to the following conditions and may be revoked by the issuer or proprietor of the venue for breach of any of the specified conditions.

Your ticket

You can print your ticket(s) immediately upon confirmation of your credit card authorization by clicking the Download & Print Ticket button. A confirmation email which contains a PDF of your ticket is sent to the email address you provided during the ticket purchasing process, from which you can print your ticket(s).

Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, the venue may refuse entry to all ticket holders presenting tickets with this code.

Tickets may be collected at the box office of the venue prior to the beginning of the event. When entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event. Purchaser MUST present valid ID, including but not limited to a current driver’s license, passport, or state ID, upon ticket collection. The identity of the person receiving the refunds may be recorded by our Customer Service Agents.

The Starlite Theatre accepts Visa, Mastercard, and American Express only for online purchases.

Purchasers of tickets who are under 18 years of age should seek parental consent before purchasing tickets/merchandises from our website. By transacting on our website, purchaser certifies that purchaser is at least 18 years of age and understands and accepts these conditions of use.

Postponements, cancellations & refunds

Tickets may be exchanged or refunded up to 48 hours prior to event. Refunds will be subject to a $5 fee per ticket if cancelled prior to the 48 hours. Tickets are non-refundable within 48 hours of event. Please call our box office at 417-337-9333 for assistance.

In the event of an event/show cancellation, the purchase will be refunded directly to the credit card used for the original purchase. In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting the box office prior to the replacement date for the postponed event.

Ticket limits

Online ticket purchases are limited to a total of 14 tickets per transaction. If you need to purchase more than 14 tickets for an event, we recommend you contact our Groups department at 417-337-9333 and we will be happy to assist you. This policy is meant to restrict unfair purchasing practices.

Changes in program

The venue reserves the right to withdraw, replace, add or substitute artists or performers without notice.

Recording / audiotaping events

Cameras and video recorders, audiotape recorders and other types of recording devices may be prohibited at the event.

Refusal of admission or ejection for objectionable behavior

The venue reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behavior does not comply with the rules and regulations set forth by The Starlite Theatre.